At Organic Sandhai, we take utmost care to ensure that your orders reach you in the best condition and at the earliest possible time. All orders are shipped directly from our manufacturing unit located in Puducherry through trusted and well-established courier partners.
Processing & Delivery Timeline
- All domestic orders are processed within 4β5 business days.
- Once dispatched, delivery can be expected within 6β7 business days.
- For remote or interior regions, delivery may take up to 8β10 business days depending on the local accessibility.
Delivery Hours
- Deliveries are made between 10:00 AM β 6:00 PM, from Monday to Saturday, excluding public holidays.
Delivery Acknowledgement
- A signature is required upon delivery. If you are unavailable, please ensure someone trustworthy like a family member, neighbour, or colleague is present to receive the package.
- Please note, Organic Sandhai is not liable for packages signed for by anyone other than the intended recipient.
Shipping Charges
- Tamil Nadu: βΉ50
- Border States (Kerala, Karnataka, Andhra Pradesh, Telangana): βΉ80
- Rest of India (excluding the above states): βΉ150
Order Issues
If you face any issues with your order, please contact our WhatsApp support at 7550239003 within 2 business days of receiving the delivery. Weβre happy to help resolve it swiftly.
Courier Selection
To ensure a smooth and timely delivery, we will select the best available courier service based on your delivery location.